Wear and tear is damage that
naturally and inevitably occurs as a result of normal wear or aging.
The “normal wear and tear” is an expression that has legal
implications and is typically considered when evaluating damage to
the apartment at the walk-out inspection at the end of your
tenancy. Damages that do not qualify as normal wear and tear and
were not logged during the walk-in inspection are charged back to
the Tenant.
Tear and wear is a form of
depreciation which is assumed to occur even when an item is used
competently and with care and proper maintenance. In other words,
things break down in a particular and typical way over time even
when well taken care. However, it is implied that the objects in
question are stressed in their normal and intended use while taken
care of. Namely, the use designed for, and such that is normal for
the given amount of time it was used.
Rented premises should be returned
to a landlord in the same condition it was given to the Tenant
minus normal wear and tear. The security deposit is usually used
for deducting the repairs for damages that did not fall in the
wear-and-tear category but for which the Tenant is responsible. This
is where the move-in report is instrumental to the Tenant to prove
pre-existing issues when present. You should require your landlord
to give you as much time as you need for your move in inspection,
and you should make sure the landlord is not interfering with your
ability to focus on the task at hand.
Damage tends to occur from
unreasonable use or accidental damage. This can include
extreme build-up of dirt, mould, etc. (from neglect), stains and
scratches on floors, swollen floors from water left to pool without
wiping, broken windows, ripped screens resulting from leaning or
accidental scraping of the windows screens.
Intentional alterations
to the premises are considered damage.
For example, based on the lease you have signed the Tenant cannot
leave large holes in the walls from shelving, hanging pictures, or
other heavy objects. The Tenant is not allowed to repaint the walls
or significantly change the color.
If a tenant wants to make
changes to the premises that will remain after the tenant moves out,
i.e. additions of permanent fixtures, then the tenant must only do
so if has the landlord's written permission. Such permissions
must be available at the time of move-out to avoid charges from the
security deposit on these items.
We have taken steps to avoid disputes
over damage as follows:
·
Your lease has an Appendix stating a
use and care section for various elements in the apartment to help
prevent inappropriate use. This Appendix encloses your signature and
in some cases your initials as well.
·
Your lease states that any changes by
you require the Landlord’s permission in writing.
·
A clause in our lease requires
Tenants to report problems in a timely manner. If you have neglected
and allowed a problem to build damage, you are liable for that
damage, however by working together to maintain high living
conditions we can significantly reduce the cost of problems for all.
·
A move-in inspection is mandatory in
our rental property. You cannot opt out or wave the right to an
inspection. You must record the state of the apartment before you
move in, and should state anything out of the ordinary that may be
looked at when moving out.
The following are some examples
that we found on various web sites debating the issue of
wear-and-tear. These may be relevant, or not, to your situation. You
will notice that your apartment may, or may not have carpets,
linoleum or other items listed below. In that case it would clearly
not be applicable to you. Please take time to research this topic as
well as needed.
The list below is not
intended to determine fault, it attempts to distinguish between what
is normal wear and tear, and what constitutes more extensive damage.
The right column IS overwhelming, but unfortunately, there seems to
be an infinite number of things a person could do that would not fit
normal use of an item. The hope here is to have a large number of
examples that show the gest of what we understand to be the results
of unreasonable use.
We welcome any
additions/corrections to this document for our own knowledge and
future tenants as well. We would especially like to have more
examples of normal wear-and-tear to update this document. Damages
are not normal wear and tear and are covered by the tenant.
Wear and tear examples |
Damage examples |
Fading or yellowing of paint |
Dirt, smudges, crayon marks on walls |
Fading of floors due to walking on them |
Many nail holes,
big gauges where heavy objects were hanged from the
wall |
Loose wallpaper |
Stains/scratches or burns on carpets or floors |
Textile (ex curtains) fading by sun |
Dents and scratches on floor tiles |
Bathroom mirror beginning to “de-silver” |
Dents and scratches on kitchen furniture |
|
Water damage (swelling and fading of original color) to
permanent fixtures made of wood (for ex. from drying wet
clothing on a railing) |
Odours that dissipate over a few hours |
Broken windows |
Smoke detectors that expired |
Torn or missing window screens |
Sun damaged floors |
Broken or missing blinds or window coverings, damaged drapes
or rods |
Rusted out garbage disposal |
Gouges in doors |
Discoloured ceramic tiles due to aging |
Gouges in walls |
The type of staining inside of fireplace that occurs from
normal use |
Scratches on the moulding and on or around doors |
Residual stains on parking space after removal of grease or
oil |
Accumulation of dust, dirt, grease, grime, debris, hair,
chemicals, soap residues, etc.. Inadequate cleaning of such. |
General discoloration of carpets in high traffic areas, as
appropriate to the amount of time spent in the apartment. |
Damaged ceramic tiles in bathrooms, entryways, or kitchen
floors |
|
Broken ceramic or marble |
|
Broken toilet seat or tank top |
|
Dirt behind the refrigerator |
|
Dirt behind the stove drawer, visible when pulled out. |
|
Writing on walls, unapproved paint color or excessive dirt
requiring paint more frequently than necessary |
|
Grime-coated bathtub or toilet |
|
Mirrors broken, missing or caked with grime |
|
Broken or missing refrigerator door, shelves, trays, bins or
bars |
|
Missing faucet handles |
|
Burns, cuts, or cracks in the countertop |
|
Greasy, sticky or broken cabinets and interiors, missing
shelves |
|
Damaged or missing closet door |
|
Broken or bent shelves in the closets |
|
Missing, broken or bent slats on blinds |
|
Smoke damage to paint from smoking or burning candles, and
odours that do not dissipate over a number of hours. |
|
Lost keys |
|
Garbage, furniture, or personal items left behind |
|
Door locks replaced by tenant without management permission |
|
Installation of door chains without the landlord’s written
permission |
|
Keys broken off inside lock; missing keys; lock-outs |
|
Failure to report problem in a timely manner, or comply with
normal maintenance requirements which could lead to further
damage, such as: leaks, defective weather-stripping, mould
formation due to water penetration, loose/missing grout
around ceramic tiles |
|
Mould-stained or dirty grout between ceramic tiles |
|
Mould-stained or dirty caulking in showers/tubs |
|
Plant hangers installed and/or left in ceilings (landlord
written permission required before installation) |
|
Broken drawer guides |
|
Excess wear to lower walls/baseboards from bicycles,
tricycles, winter shoes and dirt, which are not allowed
upstairs inside the apartment |
|
Damaged/bent towel bars |
|
Smoke detectors that have been removed or batteries not
replaced, where applicable |
|
Permanent damage of floors, walls, baseboards due to
improper protection from aquariums, washing machine leaks or
other water sources |
|
Permanent damage of floors, walls, baseboards from water
from dripping cloths air-dried (there is no permission to do
so) inside the apartment. This is especially a problem with
families using a large number of washer loads. |
|
Damage to walls, and tiled or wooden floors as scrapes/dents
due to furniture movement. |
|
Tears in linoleum – due to furniture or appliances being
moved |
|
Missing/damaged fixtures (ex. blinds); burned out light
bulbs not replaced |
|
Ashes in fireplace from burning inappropriate fuel or other
materials. |
|
Food, dirt or nicotine on walls, cupboards and appliances. |
|
Broken glass anywhere. |
|
Clogged drains caused by your misuse of sinks or toilets. |
|
Excessive dirt/dust in the refrigerator vents. |
|
Excessive dirt/dust on baseboards, wall vents, and
registers. |
|
Plumbing problems due to hair or other things that may build
up in, or where dropped in the drain. |
When things break accidentally it
is the responsibility of the tenant, and it is not considered
wear-and-tear. Our opinion is that it is better to take care of it
during the tenancy, and have it fixed. Consequently, the tenant can
continue to enjoy the functionality of that item for the remainder
of the tenancy. Additionally, the landlord may be able to help
reinstall the item for free (may not always be the case depending on
the item), while the tenant would pay for its replacement or current
value at the time of fixing rather than in the end, and therefore
would be no need to deduct further from the security deposit on that
issue.
Alternately, the broken item
would be discovered at move out. A deduction would be made then from
the security deposit. However in this case, the landlord would
account for both value and installation, which is a pity considering
the tenant would potentially not have enjoyed the item for the
entirety of their tenancy.
Plumbing should always be recorded
in the move in inspection report. Assuming the plumbing was in
normal condition at the move in time, most plumbing problems are due
to style of use, such as flushing hair down the drain and dropping
things or food into the drain.
Depending on the style of
use, one may need calls to the plumber frequently or rarely. As all
plumbers charge a deployment fee regardless of whether they will
proceed with fixing the problem or not, tenants may consider their
choices carefully and opt for using garbage bags instead of the
drain to dispose of unwanted debris, as it is clearly the cheaper
option by far.
The plumbing problem is
debated by tenants and landlords so often, that all standard rental
leases purchased at the Calgary Apartment Association contain one or
more clauses that address the cost of the plumbing as the
responsibility of tenant (see below).
There are some exceptions of
course, that is if the plumbing problem is caused by some structural
issue that is not the tenant’s fault. The plumber should always be
asked to write up a short description of what was the cause of the
problem.
Nearly all Plumbers in Calgary charge a deployment fee.
Call a plumber to inform yourself what a plumbing job entails.